Google Plus Looks like you're using new Reddit on an old browser. I was having the same problem. And yes! If the drive is not being detected, try a different port on the Xbox. I was using the one that came in the box originally, maybe it was just a cheap one idk. My western digital drive does this too. This will allow you to play and save games on the drive but formatting the drive will erase any data that may be on the drive. What should I do!? Facebook Speak with a Seagate expert by phone or email. It wasn't working for some reason so I turned off my Xbox then back on again - still no joy. I unplugged it and plugged it back in and the YouTube app started working. Let us know if you find anything else out, good luck! Press question mark to learn the rest of the keyboard shortcuts. You can then view the content using Media Player: After selecting the drive, you should be able to play the media that is saved on the drive. Movies, music and pictures can be saved to the drive and played on your television using the Xbox One media player. Your one source for all things Xbox on Reddit! I have the drive totally unplugged right now because my Xbox was running it (I could feel the drive running in my hand) but there was no green light on the drive showing it was on and it wasn't being detected by the Xbox. Do you know how their warranty works by any chance? No … If its still happening, then its probably an issue with the enclosure... should probably take advantage of that warranty. Unplugging the HDD and plugging it back in would usually resolve it. If possible, try using a different cable. . Find product-specific documentation, knowledge base articles, videos and other self-service tools. It seems to be an issue not with the hard drive, but with the Xbox's ability to recognize the hard drive is plugged in. Browse and download the latest software, apps, utilities, plug-ins and content. I had mine do something like this and it ended up just needing the view reset. It gets recognized by my laptop but not the Xbox, plus the light doesn’t light up at all. As it is undetected the Xbox won't give me the option to format the drive. What could have caused this? I am going to see if I can fix it tomorrow and if not I'll try to replace it. I tried going into my games and selecting manage game to see if it would let me copy or move the game files to the hard drove but it's not bringing up that option. Had a similar issue back in November. Definitely sounds like a connection issue. Try using the drive on a different computer. Make sure that you have any data backed up prior to formatting. However -as mentioned here before- the fact that the drive seems to normally spin up sounds more like a connection issue or the drive/Xbox somehow froze otherwise... We do hope one of the suggested solution works - otherwise since your drive is well within warranty, we would ask you to please enter your drive info HERE and open up a support case. Twitter Press J to jump to the feed. Mass Capacity Object Storage, Open at Last, Significantly reduce TCO for secure, scalable cloud storage, Safeguard business continuity with modern data protection, Power your analytics with storage optimized for mass capacity, Secure, scalable, flexible storage optimized for surveillance, Maximize performance to meet data-intensive workloads, Unleash cloud-like agility and efficiency, Massive in-vehicle storage capacity and modular edge solutions, Streamline content workflows and efficiently store media data, Meet high-speed network demands with exabyte scalability, Effectively manage and orchestrate life sciences data, Unlock valuable surveillance insights from edge to cloud, Put More of Your Business Data to Work—From Edge to Cloud, Delivering reliable, world-class data protection solutions, Creating accessible storage solutions through collaboration.
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